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Mobile banking apps linked to high customer satisfaction

Mobile banking apps linked to high customer satisfaction

Source: Roy Morgan Single Source (Australia). Six months ended September 2019, n = 24,557. Base: Australians 14+. 1. Using an app on a mobile phone or tablet. 2. Using an institution’s website 3. Includes banks not shown as well as Building Societies and Credit Unions.
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ANZ-Roy Morgan Consumer Confidence down to 110.9

This weekly ANZ-Roy Morgan Consumer Confidence Rating is based on 1,018 face-to-face interviews conducted Australia-wide with men and women aged 14 and over the weekend October 12/13, 2019.
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Sportsbet/BetEasy merger would dominate online betting market

Sportsbet/BetEasy merger would dominate online betting market

Source: Roy Morgan Single Source Australia, January – June 2019, n=542. Base: Australians aged 18+ who had a bet in the last 12 months. *BetEasy brings together brands including Sportingbet, Centrebet, CrownBet, TomWaterhouse and William Hill Australia. Ladbrokes includes NEDs and Betstar.
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Real unemployment & under-employment stuck above 2 million

This Roy Morgan survey on Australia’s unemployment and ‘under-employed’* is based on weekly face-to-face interviews of 645,996 Australians aged 14 and over between January 2007 – September 2019 and includes 5,017 face-to-face interviews in September 2019. *The ‘under-employed’ are those people who are in part-time work or consultants who are looking for more work.
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Top Travel Sites

Australia - June 2019 Australians 14+
  • qantas.com.au (Qantas)

    3,323,000
  • tripadvisor.com.au

    2,946,000
  • booking.com

    2,803,000
  • jetstar.com.au (Jetstar)

    1,725,000
  • virginaustralia.com.au (Virgin Australia)

    1,615,000

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Quote While we use Roy Morgan to uncover and track travel trends, a key benefit is the ability to match a range of specific behaviours or perceptions across different target audience segments  Quote

— Australian Tourism Authority —

Top apps via Mobile or Tablet

Australia - June 2019 Australians 14+
  • Facebook

    11,051,000
  • Facebook Messenger

    9,901,000
  • Google Maps

    9,572,000
  • YouTube

    8,681,000
  • Google Search

    7,986,000

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