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October 18 2019
- Finding No.
8170
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Six months ended September 2019, n = 24,557. Base: Australians 14+. 1. Using an app on a mobile phone or tablet. 2. Using an institution’s website 3. Includes banks not shown as well as Building Societies and Credit Unions.
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September 17 2019
- Finding No.
8130
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), 12 months to July 2018, n = 50,086; 12 months to July 2019, n = 49,941. Base: Australians 14+ with risk and life insurance. 12 months to July 2018, n = 10,521; 12 months to July 2019, n = 9,827. 1. Includes brands not shown.
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September 13 2019
- Finding No.
8131
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Feb 2018 - July 2018, n = 16,018; Feb 2019 - July 2019, n = 14,959. Base: Australians 14+ with superannuation.
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July 05 2019
- Finding No.
8047
- Topic:
Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), Dec 2017 - May 2018, n = 25,131; Dec 2018 - May 2019, n = 24,712. Base: Australians 14+ with superannuation
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May 27 2019
- Finding No.
7989
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Average 6 month sample n = 25,242. Base: Australians 14+
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March 01 2019
- Finding No.
7894
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Six months ended January 2019, n = 24,895
Base: Australians 14+. 1. Using an App on a mobile phone or tablet 2. Using an institutions website
3. Includes Banks not shown, Building Societies and Credit Unions
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February 25 2019
- Finding No.
7888
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), August 2017 - January 2018, n = 23,945; August 2018 - January 2019, n = 24,895.
Base: Australians 14+ with superannuation
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February 21 2019
- Finding No.
7886
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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February 21 2019
- Finding No.
7887
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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January 31 2019
- Finding No.
7863
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), average 6 month sample, n = 26,607.
Base: Australians 14+ with at least a deposit/transaction account with bank: average 6 months sample, n = 23,176. 1 Very or fairly satisfied .2 Very or fairly dissatisfied.
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